IC System, a collection agency, is calling or writing to you about a debt. It must send you a validation notice with its first contact or within five days. Check IC's numbers, write your dispute, or call a consumer lawyer.
Our help line, not theirsIC's notice carries an end date, and a written dispute sent before it pauses collection. Talk to a consumer lawyer about this IC debt in your state. Call during business hours with the letter or summons in hand.Call (844) 393-5856
You call during business hours and say which debt it is.
You answer a few questions about the debt and any court date.
You decide whether a consumer lawyer sees your details.
Calls go to our debt help line during business hours. The call costs you nothing, and you give up nothing by calling. Debt Collector Lookup matches people with consumer lawyers; we are not a law firm or a debt collector.
Federal complaints since October 2023
15,337 under "I.C. System, Inc."That total covers the parent company, not IC alone.
Send your IC details
You have a letter from IC System about a debt in your state. Dispute in writing before the end date on IC's notice, and IC must pause collecting until it sends proof. Send the amount, the end date and whether you got court papers; if you say yes, a consumer lawyer in your state can look at them.
Sending this costs nothing and commits you to nothing. We keep your answers with the collector's name, and you decide whether a consumer lawyer sees them. Debt Collector Lookup is not a law firm or a debt collector. The form does not schedule a call; to talk, call our debt help line during business hours.
Who is IC System and whose debt do they collect?
IC System collects for the company you first owed and keeps a cut of what it brings in. IC is a collection agency with its main office in Minnesota. The company that first lent you the money may be a different name on your letter.
Is this IC call or letter real?
A letter or call using the name IC System does not prove you owe a debt. A real collector gives you its name, street address and phone number. It also gives you the details of the debt.
Scammers refuse to give those details. They threaten arrest or hide their mailing address. Some ask for your personal information on the first call.
Hang up and call IC back on a number from its own website.
Ask for the validation notice, which is due within five days of first contact.
Check the creditor name and account number against your own records.
If the caller fails any of the three steps, stop talking. Do not pay, and do not share your bank or Social Security number.
These are IC's own published phone numbers. They are not our numbers, and we cannot take a payment or look up your account. Caller ID can be faked, so a match does not prove who called you.
IC's numbers, as listed on its own site
Their number
Where it is listed
800-279-3511
icsystem.com/let-us-help/
Will IC sue you?
IC is listed as a collection agency. It collects for the company that owns the debt. A lawsuit would come from the owner or a law firm it hires. A collection letter does not tell you if a lawsuit is coming.
If you get court papers, find the answer date on the summons right away. California gives 30 days to answer a regular civil case, and other courts set their own dates. If you miss the date, the court can enter a default judgment. Then the collector can ask to take money from your paycheck or bank account.
If IC sued you in your state, your answer is due by the date printed on the summons. Missing that date can let IC win by default and seek money from your paycheck or bank. Call with the summons in hand before that date.
You call during business hours and say which debt it is.
You answer a few questions about the debt and any court date.
You decide whether a consumer lawyer sees your details.
Calls go to our debt help line during business hours. The call costs you nothing, and you give up nothing by calling. Debt Collector Lookup matches people with consumer lawyers; we are not a law firm or a debt collector.
Will IC delete the account if you settle?
You can offer IC less than the full balance. Before you pay, get the amount, the due date and the promise to stop collecting in writing. If you want the entry removed from your credit report, ask for that in writing too. Use the pay for delete letter to make that request.
We have not seen a published deletion policy from IC, so ask for its terms in writing.
Send your dispute in writing before the end date printed on your validation notice. For a covered debt, IC must pause collecting the disputed amount until it sends proof. A dispute letter does not replace an answer to court papers. Start with the validation letter to IC.
The federal complaint database lists 15,337 complaints since October 2023 under "I.C. System, Inc.", IC's parent. The top issue is "Attempts to collect debt not owed". A complaint is not a ruling. It does not prove the company broke the law.
So if you do not recognize the debt, dispute it in writing before the end date on the notice.
Other issues people raised:
Written notification about debt: 2,134 complaints.
Took or threatened to take negative or legal action: 1,796 complaints.
The CFPB files these complaints under "I.C. System, Inc.", so the total is not a count for IC alone.
IC is a collection agency, and we list its website and published numbers. That does not prove a caller works for IC or that you owe the debt. Compare the name and address on your notice with IC's own website.
Will IC take me to court?
A collection letter does not tell you if a lawsuit is coming. No collector can sue on a debt past the time limit in your state. If court papers come, answer by the date on the summons.
Should I pay IC?
Do not pay before you get the validation notice and check the amount. IC must send it within five days of first contact. If the debt is yours, get any settlement in writing before you pay.
How do I stop IC from calling me?
Send IC a letter asking it to stop contacting you, and keep a copy. It can still write to confirm it will stop or to say it is suing. Calls at work must stop once you say your job does not allow them.
What happens if I ignore IC?
The letters and calls can keep coming. The account can stay on your credit report for up to seven years. If you are sued and do not answer, the court can rule against you without hearing your side.
IC System contact page (icsystem.com), read on the company's own site.
Last checked October 2026.
What to do now
Find the dispute end date printed on IC System's notice and send your letter before that date passes. If the company sued you over a medical, phone, or utility bill, answer by the date printed on the summons. Call with IC's letter or summons in hand, and you decide whether a consumer lawyer in your state sees your details.
You call during business hours and say which debt it is.
You answer a few questions about the debt and any court date.
You decide whether a consumer lawyer sees your details.
Calls go to our debt help line during business hours. The call costs you nothing, and you give up nothing by calling. Debt Collector Lookup matches people with consumer lawyers; we are not a law firm or a debt collector.
