Credit Collection Services, a collection agency, is calling or writing to you about a debt. It must send you a validation notice with its first contact or within five days. Check CCS's numbers, write your dispute, or call a consumer lawyer.
Our help line, not theirsCCS's notice carries an end date, and a written dispute sent before it pauses collection. Talk to a consumer lawyer about this CCS debt in your state. Call during business hours with the letter or summons in hand.Call (844) 393-5856
You call during business hours and say which debt it is.
You answer a few questions about the debt and any court date.
You decide whether a consumer lawyer sees your details.
Calls go to our debt help line during business hours. The call costs you nothing, and you give up nothing by calling. Debt Collector Lookup matches people with consumer lawyers; we are not a law firm or a debt collector.
Federal complaints since October 2023
Not in the CFPB database under this name
Send your CCS details
You have a letter from Credit Collection Services about a debt in your state. Dispute in writing before the end date on CCS's notice, and CCS must pause collecting until it sends proof. Send the amount, the end date and whether you got court papers; if you say yes, a consumer lawyer in your state can look at them.
Sending this costs nothing and commits you to nothing. We keep your answers with the collector's name, and you decide whether a consumer lawyer sees them. Debt Collector Lookup is not a law firm or a debt collector. The form does not schedule a call; to talk, call our debt help line during business hours.
Who is Credit Collection Services and whose debt do they collect?
Credit Collection Services collects for the company you first owed and keeps a cut of what it brings in. CCS is a collection agency with its main office in Massachusetts. The company that first lent you the money may be a different name on your letter.
Is this CCS call or letter real?
A letter or call using the name Credit Collection Services does not prove you owe a debt. A real collector gives you its name, street address and phone number. It also gives you the details of the debt.
Scammers refuse to give those details. They threaten arrest or hide their mailing address. Some ask for your personal information on the first call.
Hang up and call CCS back on a number from its own website.
Ask for the validation notice, which is due within five days of first contact.
Check the creditor name and account number against your own records.
If the caller fails any of the three steps, stop talking. Do not pay, and do not share your bank or Social Security number.
What is Credit Collection Services's phone number?
These are CCS's own published phone numbers. They are not our numbers, and we cannot take a payment or look up your account. Caller ID can be faked, so a match does not prove who called you.
CCS's numbers, as listed on its own site
Their number
Where it is listed
617-965-2000
ccsusa.com/contact_us.html
Will CCS sue you?
CCS is listed as a collection agency. It collects for the company that owns the debt. A lawsuit would come from the owner or a law firm it hires. A collection letter does not tell you if a lawsuit is coming.
If you get court papers, find the answer date on the summons right away. California gives 30 days to answer a regular civil case, and other courts set their own dates. If you miss the date, the court can enter a default judgment. Then the collector can ask to take money from your paycheck or bank account.
If CCS sued you in your state, your answer is due by the date printed on the summons. Missing that date can let CCS win by default and seek money from your paycheck or bank. Call with the summons in hand before that date.
You call during business hours and say which debt it is.
You answer a few questions about the debt and any court date.
You decide whether a consumer lawyer sees your details.
Calls go to our debt help line during business hours. The call costs you nothing, and you give up nothing by calling. Debt Collector Lookup matches people with consumer lawyers; we are not a law firm or a debt collector.
Will CCS delete the account if you settle?
You can offer CCS less than the full balance. Before you pay, get the amount, the due date and the promise to stop collecting in writing. If you want the entry removed from your credit report, ask for that in writing too. Use the pay for delete letter to make that request.
We have not seen a published deletion policy from CCS, so ask for its terms in writing.
Send your dispute in writing before the end date printed on your validation notice. For a covered debt, CCS must pause collecting the disputed amount until it sends proof. A dispute letter does not replace an answer to court papers. Start with the validation letter to CCS.
We found no match for CCS in the federal complaint database. That does not mean no one has complained. The name in the database can differ from the name on your letter. You can file your own complaint with the CFPB.
CCS is a collection agency, and we list its website and published numbers. That does not prove a caller works for CCS or that you owe the debt. Compare the name and address on your notice with CCS's own website.
Will CCS take me to court?
A collection letter does not tell you if a lawsuit is coming. No collector can sue on a debt past the time limit in your state. If court papers come, answer by the date on the summons.
Should I pay CCS?
Do not pay before you get the validation notice and check the amount. CCS must send it within five days of first contact. If the debt is yours, get any settlement in writing before you pay.
How do I stop CCS from calling me?
Send CCS a letter asking it to stop contacting you, and keep a copy. It can still write to confirm it will stop or to say it is suing. Calls at work must stop once you say your job does not allow them.
What happens if I ignore CCS?
The letters and calls can keep coming. The account can stay on your credit report for up to seven years. If you are sued and do not answer, the court can rule against you without hearing your side.
Credit Collection Services contact page (ccsusa.com), read on the company's own site.
Last checked October 2026.
What to do now
Find the dispute end date on your CCS notice, or the answer date on any CCS summons. Mark it today. Then write your letter to CCS or call our debt help line about the insurance, phone, or utility debt. Call with CCS's letter or summons in hand, and you decide whether a consumer lawyer in your state sees your details.
You call during business hours and say which debt it is.
You answer a few questions about the debt and any court date.
You decide whether a consumer lawyer sees your details.
Calls go to our debt help line during business hours. The call costs you nothing, and you give up nothing by calling. Debt Collector Lookup matches people with consumer lawyers; we are not a law firm or a debt collector.
